Clinical Project Manager

Helping match patients to clinical trials faster.

Deep Lens is a digital healthcare company focused on a groundbreaking approach to faster recruitment of the best-suited cancer patients to clinical trials. Through an innovative mix of technology and services, Deep Lens aims to compress clinical trial study timelines for clients allowing them to bring novel ground-breaking therapies to market faster.

We are a highly collaborative team and lean on the collective experience of each and every team member to move quickly as we build solutions that meet the needs of our customers.

Job Description:

The Customer Success team at Deep Lens, Inc. is seeking an experienced Clinical Project Manager to manage sponsored clinical trial projects and accounts. This role is responsible for coordinating between Sponsor trial teams, Provider care teams and internal resources to meet project-specific needs. A successful candidate will have a clear understanding of the  clinical trials process and a background working with care teams across multiple organizations. Care team coordination will likely involve pharmaceutical companies, Clinical Research Organizations (CROs), Clinical Research Associates (CRAs), Clinical Research Coordinators (CRCs) and Principal Investigators (PIs) residing at multiple locations. Candidates will coordinate with internal teams, including Biopharma and Providers Sales, Customer Success, Product and Engineering teams to ensure proper resource allocation and raise any concerns or issues with meeting project deadlines.

Key Roles & Responsibilities:

  • Track project performance, site-level progress to ensure all projects are delivered on-time, within scope and budget
  • Responsible for the overall management of assigned clinical trials from start-up phase through closeout activities
  • Develop clinical Standard Operating Procedures (SOPs) to optimize repeatability and scalability of sponsored projects
  • Responsible for preparation of clinical operation documents and study plans that follow industry standard practices (PMP, CMP, etc.)
  • Communicate with sponsor team members and third-party vendors to organize project meetings with cross-functional groups
  • Identifies, implements, leads and manages a cross-functional core Study Team for the duration of the study, working with management and team members to resolve issues
  • Manages, tracks, and reports ongoing study activities, study execution and timelines
  • Assists in the preparation of the study documentation: protocol specific identification, screening process, alerts and notification configurations, proposed workflow improvements
  • Develops appropriate study related training for study team representatives and site personnel according to sponsor requirements
  • Demonstrating outstanding scientific knowledge applicable to clinical research and the highest personal and ethical standards
  • Strive to find ways to improve the current system, discover issues and deliver value to customers
  • Collaborate closely with internal & external stakeholders and other product teams to understand the business needs driving changes to product functionality
  • Represent the company by meeting with customers to solicit feedback on company product and support services
  • Continually developing knowledge and skill to strengthen job performance
  • Handling sensitive and confidential information with tact, discretion and judgment
  • Performing other related duties as required and assigned

Skills Requested:

  • Five or more years of experience in project management for clinical trials
  • Experience managing multiple concurrent projects
  • Excellent written and communication skills
  • Have strong interpersonal skills to facilitate working within a team and build relationships with the customer
  • Use of project management tools (Ex., JIRA, Confluence)
  • High degree of responsiveness, reliability, and integrity
  • Decisiveness, strong judgment, analytical, and problem-solving skills
  • Excellent time-management skills
  • Solid understanding of FDA and other regulatory requirements
  • Thorough knowledge of GCP, ICH guidelines and regulatory requirements for clinical trial management
  • Project Management Professional (PMP) certification is a plus
  • Strong interpersonal and communication skills
  • Willing to travel up to 10%-20% if required

Job Type:

  • Full-time


  • Project Management: 5 years (Required)

Work authorization:

  • United States (Required)


  • Columbus, OH

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